Critical Path Gives Broadband Service Providers a Competitive Edge with Contact-Centric Communications

Tuesday, 23 January 2007 09:00

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New Memova(R) Messaging Solution Integrates Consumer Messaging, Content Sharing and Digital Communications Services into One Powerful Console

SAN FRANCISCO--(BUSINESS WIRE)--Jan. 23, 2007--Critical Path, Inc. (OTC: CPTH), a leading provider of messaging software and services, today unveiled Contact-Centric Communications - a new Memova(R) Messaging solution designed for the broadband service provider market. Bringing together messaging, content sharing and digital communications, the new solution enables service providers to improve the consumer experience by providing a powerful, central Web 2.0 console with unified access to the communications services consumers want and use most.

With the increasing popularity of email, VoIP, text and instant messaging, blogging, photo sharing and more, consumers are benefiting from and engaging in digital communications in fundamentally new ways. However, multiple devices and applications often mean consumers are plagued by too many access points, information overload, lack of continuity and little, if any, control over who contacts them. Designed with consumers in mind, Critical Path's Contact-Centric Communications solution provides a simple, yet comprehensive, online environment. Subscribers' communications services and personal content are accessible and managed from a single user-friendly console - all centered on their contacts.

For service providers who are striving to deliver an engaging user experience while retaining ownership of the customer relationship, the Contact-Centric Communications solution integrates email, VoIP, instant messaging, multimedia content sharing and other services into a centralized location on the service provider's portal - reducing the need for subscribers to go elsewhere and keeping competitive threats at bay. Additionally, it provides a compelling new service to attract and retain customers, drive advertising revenues, and increase overall brand value.

"With MP3 players, mobile phones, digital cameras and personal computers ingrained in their daily lives, consumers now need a master 'remote control' to manage their digital communications. At the same time, service providers can't afford to become just a pipe and are looking for ways to own the consumer relationship from beginning to end," said Bruce Warren, Senior Product Marketing Manager, Critical Path. "Contact-Centric Communications provides consumers with easy-to-use, unified access to the services they use most, and offers service providers an innovative way to improve subscriber loyalty, drive customer growth and ultimately increase revenue."

The solution features a universal address book that automatically updates contact information across all integrated applications. Additionally, presence data collected from multiple services enables subscribers to instantly see which contacts are available at any time. Users are also able to use any integrated service from the Web-based console without having to open the application's full interface - encouraging easier communication and sharing with their online communities. To safeguard consumers' communications experience, the Contact-Centric Communications solution is also available with anti-spam, anti-phishing and virus protection and allows users to easily add contacts to their "white list".

The Contact-Centric Communications solution is available with the release of Memova Messaging, Version 8.0. For more information about the new Contact-Centric Communications solution, visit: www.criticalpath.net.

About Critical Path, Inc.

Critical Path's Memova(R) solutions provide a new and improved email experience for millions of consumers worldwide, helping mobile operators, broadband and fixed-line service providers unlock the potential of email in the mass market. Memova(R) Mobile gives consumers instant, on-the-go access to the messages that matter most. Featuring industry-leading anti-spam and anti-virus technology, Memova(R) Anti-Abuse protects consumers against viruses and spam. Memova(R) Messaging provides consumers with a rich email experience, enabling service providers to develop customized offerings for high-speed subscribers. Headquartered in San Francisco with offices around the globe, Critical Path's messaging solutions are deployed by service providers throughout the world. More information is available at www.criticalpath.net.

Forward-Looking Statements: This press release contains forward-looking statements by the Company and its executives regarding the performance of our product and service offerings, the future release of our products and services and our customer's products and services which include our offerings, the ability of our customers to achieve cost savings and improve revenues in the provision of services, industry trends, market and customer requirements, the ability of our products and services to meet the business needs of our customers, and the market for products and services like ours. The words and expressions "look forward to," "will," "expect," "plan," "believe," "seek," "strive for," "anticipate," "hope," "estimate" and similar expressions are intended to identify the Company's forward-looking statements. These forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from those anticipated. These risks include, but are not limited to, our evolving business strategy and the emerging and changing nature of the market for our products and services, our ability to deliver on our sales objectives, the ability of our technology and our competitors' technologies to address customer demands, changes in economic and market conditions, and software and service design defects. These and other risks and uncertainties are described in more detail in the Company's filings with the U.S. Securities and Exchange Commission (www.sec.gov) made from time to time including Critical Path's Annual Report on Form 10-K for the fiscal year ended December 31, 2005, Forms 10-Q for the three months ended March 31 and June 30, 2006, and Current Reports on Form 8-K, as may be amended from time to time, and all subsequent filings with the United States Securities and Exchange Commission (www.sec.gov). The Company makes no commitment to revise or update any forward-looking statements in order to reflect events or circumstances after the date any such statement is made.

Note to Editors: Critical Path, the Critical Path logo, Memova and the Memova logo are the trademarks of Critical Path, Inc., registered in various jurisdictions. All other trademarks are the property of their respective holders.

CONTACT:

Critical Path Corporate Communications
Michelle Weber,
415-541-2575
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or Fleishman-Hillard - Europe
Sophie Davis, +44 (0) 20 7395 7041
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High Road Communications - North America
Michael Sznajdruk, 416-644-2278
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SOURCE: Critical Path, Inc.