title-enterprise-government

Universal Contacts

Universal ContactsMaking contacts accessible and synchronised across all applications.

 

 

 

Introduction

Keep contacts in sync across all the devices your employees use


Keep contacts in sync across all the devices your employees use

It’s a challenge for organisations of any size to manage their contact information. In large enterprises, the sheer number of employees and range of devices becomes cumbersome and costly to manage. For smaller organisations, IT resources can be severely limited. However, to be fully productive, staff need to have access to up-to-date and synchronised contact information across various devices -- their PCs, mobile phones, and PDAs. Unfortunately, oftentimes, contact lists are incomplete, outdated and different for every device and application.

This doesn’t have to be the case for your employees.

With Universal Contacts, your staff can centrally store their contacts on your network and integrate this single contact list across email, IM, text messaging, VoIP, video chat and virtually any application. This boosts productivity since all your employees’ contacts are available anywhere, any time.

The solutions allows them to populate their contact list by connecting with the address books from all their existing services such as Outlook®, Yahoo!®, Google™, Windows® Live, and others. Then, with the Universal Contacts application helps them to quickly and easily manage their duplicates so that they have one consolidated and up-to-date contact list.

What’s more, contacts are universally accessible from any device, including PCs, mobile phones and PDAs.

Features & Benefits

One contact list -- always available, always up to date


With Universal Contacts, your customers create a single contact list that resides on your network and can be easily integrated with email, instant messaging, text messaging, VoIP, video chat, IMS or virtually any application. This increases productivity by making contacts easily accessible and automatically synchronises contact data across all devices, including PCs, mobile phones and PDAs.

With Universal Contacts, service providers can deploy a robust value-added service that offers powerful capabilities, including:

  • Broad Application & Device Support
  • Automated Set-Up
  • Seamless Synchronization
  • Automatic Mobile Back-Up